Lotte Plaza Market - Gaithersburg

Kimberly Guerra a month ago

Great store itself! Nice options. I love this place, but I only gave 3 stars because the employees need better training. The men who work in this store make it extremely uncomfortable to shop, as a women, when they literally stop everything they are doing to just STARE at you & any pretty women while they are shopping. They don’t even try to hide it. They stare at you up and down, all over your body, you can see it & it is very uncomfortable. They don’t even stop when you look directly at them. Also the women cashiers are so rude. They don’t even look at you to greet you and they don’t say anything. They don’t say hi, they don’t tell you what your total is and they don’t say goodbye. NOTHING! Complete silence! And they do this while having a full on conversation with their co worker next to them. So rude!

328 4 months ago

This store seriously needs to get its act together. Being charged the wrong price after an item is clearly marked down is unacceptable. What's worse is that this is not the first time it's happened. Customers shouldn't have to catch pricing mistakes that employees are paid to prevent. Cashiers need to pay attention, and supervisors need to properly train their staff. Overcharging customers over and over again is not a minor mistake—it's a pattern. I will be checking every receipt from now on, and based on my experience, I would recommend other customers do the same.

MJ 7 months ago

They need to do better with their sale/price signs. I have to go to customer service to get a refund for items that are not priced correctly often and the Asian lady with the pixie cut is not friendly…RBF. The gentleman manager is really friendly though. Make sure to check the expiration dates on shelf items.

Reina Brown a year ago

This market is my new favorite. It's really nice inside, has a bunch of selections, and the food court is surprisingly good! First off, the food court is right there when you walk in and has 3 food stalls with a range of different Korean foods, sushi, and coffee. The rest of the market has good sections like the Japanese bakery, the home stalls in the far end of the market, and there's a Skincare stall near the entrance.

daniel arun 2 years ago

In recent Times I use to come to this market to get all my Indian vegetables and groceries. Fruits and vegetables are soo fresh with affordable price . Thailand tender coconut , mango , sauces are my today purchase list . When selecting a tender coconut, look for one that feels heavy for its size and has no cracks or leaks. I got the perfect one here . For kids also many candies and jellies are available here.